Embracing the Creative in a Tech-Rich World
FountainBlue's October 3 Front Line Managers Online program was on the topic of 'Embracing the Creative in a Tech-Rich World'. Please join me in thanking our panelists.
as an Operations Leader - Harshita Jayakar, Senior Technical Program Manager, Lam Research
as a Marketing and Product Leader - Shobhana Viswanathan, VP of Marketing, Blaze.tech
We were fortunate to have such passionate, articulate, resourceful and creative panelists for this month's program. Below is a compilation of their thoughts and comments.
On the business value of being creative
Creativity and divergent thinking fuels problem-solving and innovation
Inviting creativity can lead to better employee experiences, which may in turn lead to better customer experiences.
On how to bring more creativity to work
Make it safe to share original thoughts.
Invite diverse perspectives, hearing all voices.
Allow people time to finish their thoughts.
Leverage creativity to solve real-world problems.
Draw from personal experience.
Build on a thought offered.
Invite community and connection outside of work.
Below are some examples of how creative problem-solving supports business imperatives:
Tell the story around the data to build awareness, communicate value, and celebrate progress.
Build collaborative customer-based solutions with multiple generations/countries/product teams.
Deliver to a quality and purpose standard while ensuring personalizations for individual customers, with the full engagement of creative and resourceful teams.
Work with HR and your team to address work-life balance issues so business imperatives are met and people remain engaged and committed.
Creatively leverage AI to automate solutions while integrating humans to oversee and implement solutions which solve specific problems.
Below are some thoughts about how data can support the creative thinking in tech-rich environments:
Tell the story using the data.
Invite your intuition for an idea then backing it up with data.
Look at the short term as well as the long term needs based on what the data says.
In the end, our panelists challenged us to re-think what we mean by 'creativity', for it is far more than being about something fluffy or pretty. It's about the value-add when people are:
zigging while others are zagging.
adopting a mindset beyond the data.
seeing beyond the black and white into the shades of gray.
We hope to include you in our other upcoming on-site and online programs!