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The Journey of Customer Delight
In today’s hyper-connected, customer-driven economy, delighting the customer is one of the most significant differentiators.
14 hrs ago
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Linda Holroyd
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The Journey of Customer Delight
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Healer or Rainmaker?
Why we need both.
Jun 5
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Linda Holroyd
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Healer or Rainmaker?
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FountainBlue's June Newsletter
The theme for this month’s newsletter—connecting humans with AI—invites reflection on both micro and macro levels.
Jun 1
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Linda Holroyd
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FountainBlue's June Newsletter
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May 2025
Measuring Impact from the Top-Down
Measuring Impact from the Top-Down — Warning: Acronyms Ahead
May 22
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Linda Holroyd
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Measuring Impact from the Top-Down
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Decision-Making in the Age of AI
As organizations increasingly adopt AI technologies, the question isn’t whether AI can replace human decision-making, but rather, how humans and AI can…
May 9
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Linda Holroyd
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Decision-Making in the Age of AI
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The Fine Line Between the Human and the AI
With artificial intelligence (AI) becoming increasingly embedded in our systems and decisions, it becomes a question of how humans and machines can work…
May 8
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Linda Holroyd
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The Fine Line Between the Human and the AI
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FountainBlue's May Newsletter
It’s Cozier In Here than You Think
May 1
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Linda Holroyd
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FountainBlue's May Newsletter
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April 2025
Decisions, Decisions
If you’re feeling bold and confident because it’s cozier than you think…
Apr 15
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Linda Holroyd
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Decisions, Decisions
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Guardrails and Guidelines
In these turbulent times, you can’t control:
Apr 14
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Linda Holroyd
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Guardrails and Guidelines
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It's Cozier 'In Here' than You Think
For many people right now, it feels ‘cold out there.’
Apr 11
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Linda Holroyd
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It's Cozier 'In Here' than You Think
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FountainBlue's April Newsletter
Reinvention is a Choice
Apr 1
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Linda Holroyd
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March 2025
Choose to Reinvent Yourself
It’s cold and scary out there – even the weather has become unpredictable.
Mar 13
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Linda Holroyd
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Choose to Reinvent Yourself
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